We value our clients' request and their concerns.
For this, we provide our Front-Desk support during weekdays with the help from our First Line Support to guide you.

Main Office Operating Hours :

Weekdays (Monday - Friday)
8.00am - 1.00pm, 2.00pm - 5.00pm (Monday - Thursday)
8.00am - 12.00pm, 2.30pm - 5.00pm (Friday)

You also can reach us at 03-9051 2700.

Can't make it to our office? Don't worry! You can place you request in our ICT Helpdesk System.

To place a request, register an account in our system at the above button "Register" for an easy ticket monitoring.
Alternatively, you can click "Submit A Ticket" and provide us with the following information:

Staf Number / Matric Number:
Phone number :
Email Address :

We will view and response to you within 1 - 3 working days depending on the urgency & complexity of the request.

It is advisable to read Knowledge Base portal first before submitting a ticket.
Have a nice day!